The phone rang and it was a senior executive with a Fortune 500 company. He needed help with the relocation of a family that had been living and working in China. Rather than using the relocation company's realtor referral system the executive referred the transferee to us. He knew the kind of care and detail we offer to all of our clients and this family needed some extra special help.

Stuart and Carol had been away for over 4 years when a job opportunity became available in Irvine. They had been living in an American compound in China with household help, a car and driver and an interpreter at their disposal. The children went to private schools and they were living the life of many ex-patriots. Moving back was a big transition. Carol hadn’t driven in over 4 years and the California freeways were a concern.
 
After we corresponded via email we began looking for homes that would fit their criteria. Every property was video taped along with the neighborhood. Information regarding schools, recreational amenities, houses of worship and area conveniences were sent in detail. When the family arrived on their first house-hunting trip we had narrowed down neighborhoods.
 
We found a great house in a family neighborhood within walking distance to the elementary school. Before a contract was signed we met the school principal and even reviewed the classroom textbooks. We met the neighbors and spent sometime driving to the local shops.
 
The house was in need of updating. Once Carol and Stuart returned to China we got busy obtaining bids from vendors and sending samples of paint and flooring. We took measurements of windows so that draperies could be made in China then installed in their new home here. Applications for utilities and even banking were sent for their convenience. When they moved in everything was ready.
 
Our services continued with referrals for dentists, doctors, cleaning services and even where to buy a car. It was really a surprise when they called and asked us to help them buy a dog!